Privacy Policy — Saleslinq

          Thank you for visiting saleslinq.io. Your privacy is important to us. This Privacy Policy describes how Saleslinq, operated by Bahra IT Solutions ("Company", "us", "we", or "our") collects, uses, and protects your information when you visit the Website and use our products, features, and services (collectively, the "Services").
        

This Policy applies to information collected on the Website, through your use of the Services (including account registration), and through communications between you and Saleslinq via email, SMS, or other electronic messages.

This Policy does not apply to information collected by third parties, including websites, services, or applications you access through the Services.

By accessing or using the Services, you agree to this Policy. If you do not agree, please refrain from using our Services.

Section 1

Changes to This Policy

We may update this Policy from time to time. Material changes will be communicated via email or a notice on the Website. Your continued use of the Services after changes are posted constitutes your acceptance of the updated Policy.

Section 2

Information We Collect

A. Information You Provide

Personal Information – Name, email, phone number, address, username, and password provided during registration or contact.
Correspondence – Records of emails, calls, and support messages you send us.
Transaction Information – Purchase details, billing information, and payment data processed via third-party providers.
User Content – Content you post, upload, or submit through the Services.

B. Automatically Collected Information

Activity Information – Features used, content viewed, time and frequency of use.
Device & Equipment Information – IP address, browser type, operating system, and language.
Location Information – Device-based location data to enhance the Services.

Collection technologies include Cookies, Web Beacons, JavaScripts, HTML5 Local Storage, and Resettable Device Identifiers.

C. Demographic & Aggregate Information

We may collect non-identifying demographic or statistical information (e.g., age range, geographic region) for analytics and service improvement.

Section 3

How We Use Your Information

Provide, operate, and improve the Services
Process transactions and send related notifications
Respond to support requests and communicate service updates
Send promotional communications (you may opt out at any time)
Monitor usage trends and analyze platform performance
Detect, investigate, and prevent fraud or security breaches
Fulfill legal and contractual obligations
Develop and test new features and services

Section 4

How We Share Your Information

We do not sell your personal information. We may share it in these circumstances:

Service Providers – Third parties who support our operations under confidentiality obligations.
Business Transfers – In connection with a merger, acquisition, or sale of Company assets.
Legal Compliance – To comply with applicable laws, court orders, or government requests.
Rights Protection – To protect the rights, property, or safety of Saleslinq, users, or others.
With Your Consent – For any other purpose with your explicit authorization.

Section 5

Third-Party Integrations

Saleslinq integrates with the following third-party services which may independently collect data:

Analytics

Google Analytics Facebook Pixel Google Ads Conversion

Communication & Messaging

Twilio (SMS) Mailgun (Email)

Payment Processing

Stripe

Saleslinq does not store your card details.

Automation

Zapier

Advertising & Remarketing

Google Ads Facebook Custom Audience Facebook Lookalike Audience

You may opt out of interest-based advertising via aboutads.info or networkadvertising.org.

Section 6

Your Choices & Controls

Cookies

You may configure your browser to reject cookies. Note that disabling cookies may affect the functionality of certain parts of the Services.

Promotional Communications

You may unsubscribe from marketing emails at any time via the unsubscribe link in those emails or by contacting us. Transactional emails related to your account or billing will continue regardless.

Location Data

Location sharing can be disabled through your device settings.

Do Not Track

We currently do not respond to Do Not Track browser signals.

Section 7

Accessing & Correcting Your Information

You may request access to, correction of, or deletion of your personal information by logging into your account or contacting us. Note that deleting certain information may require deletion of your account.

Section 8

California Privacy Rights (CCPA / CPRA)

California residents have the following rights:

Right to know what personal information we collect, use, sell, or share
Right to request deletion of your personal information
Right to correct inaccurate personal information
Right to opt out of the sale or sharing of your personal information
Right to non-discrimination for exercising your privacy rights

We collect: identifiers, commercial information, and internet/electronic activity data. We do not collect sensitive personal information as defined under the CPRA.

To submit a request, contact us via the details in Section 11. We will respond within 45 days. Identity verification may be required.

Section 9

Virginia Privacy Rights (VCDPA)

Virginia residents have rights under the Virginia Consumer Data Protection Act (VCDPA), including the right to access, correct, delete, and obtain a portable copy of personal data, and to opt out of targeted advertising and the sale of personal data. To exercise these rights, contact us using the details in Section 11.

Section 10

How We Protect Your Information

We implement technical, physical, and administrative security measures including SSL/TLS encryption and secure server infrastructure. However, no system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.